Privacy Policy
This privacy policy describes how the operator of this service collects, uses, and protects your personal information when you use our online platform to compare mobile operators in Spain. We are committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect information in various ways when you interact with our site:
Information you provide directly: When you use features like the plan finder, contact form, reviews section, or sign up for alerts, you may provide us with information such as your email address, usage preferences (like data needs or call habits), and any other details you choose to share in your query or review.
Information collected automatically: When you visit our site, we automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other actions taken on our site. This information helps us understand how users interact with our service and improve our online platform.
Cookies and similar technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior, preferences, and to enhance your user experience. This may include remembering your settings or saved comparisons. You can manage your cookie preferences through your browser settings or potentially through a dedicated cookie consent mechanism on our site.
How We Use Your Information
We use the information we collect for various purposes:
To provide and operate our service: This includes displaying comparison data, providing interactive tools like the plan finder, and allowing you to save comparisons.
To improve and optimize our online platform: We use usage data to analyze trends, monitor the effectiveness of our content, and improve the design and functionality of our site.
To communicate with you: If you use our contact form or sign up for alerts, we will use your information to respond to your inquiries or send you requested notifications about price changes or new promotions.
To maintain the security and integrity of our service: We may use technical data to detect and prevent fraud, abuse, and other harmful activities.
To comply with legal obligations: We may process your information where necessary to comply with applicable laws, regulations, or legal processes.
Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
Performance of a contract: Where processing is necessary to provide the service you requested (e.g., displaying comparisons, using interactive tools).
Legitimate interests: Where processing is necessary for our legitimate interests, such as improving our service, understanding user behavior, and ensuring the security of our platform, provided these interests are not overridden by your data protection rights.
Consent: Where you have given clear consent for specific processing activities, such as signing up for email alerts. You have the right to withdraw your consent at any time.
Legal obligation: Where processing is necessary to comply with a legal obligation.
Sharing Your Information
We do not sell your personal data. We may share your information with third parties only under specific circumstances:
Service providers: We may share information with trusted third-party service providers who perform services on our behalf, such as website hosting, analytics, or technical support. These providers are contractually bound to protect your information and use it only for the purposes for which it was shared.
Legal requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Aggregated or anonymized data: We may share aggregated or anonymized data that does not directly identify you for research, analysis, or other business purposes.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it. The specific retention period depends on the type of data and the purpose of processing.
Your Data Protection Rights
Under GDPR, you have certain rights regarding your personal data:
The right to access: You have the right to request access to the personal data we hold about you.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
The right to erasure (right to be forgotten): You have the right to request the deletion of your personal data in certain circumstances.
The right to restrict processing: You have the right to request that we limit the processing of your personal data in certain circumstances.
The right to object to processing: You have the right to object to the processing of your personal data in certain circumstances, particularly where we process data based on legitimate interests or for direct marketing.
The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller where technically feasible.
The right to withdraw consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.
The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes GDPR.
To exercise any of these rights, you can contact the operator of this service. Please note that we may need to verify your identity before fulfilling your request.
Cookies Policy
Our online platform uses cookies and similar technologies to enhance your user experience and analyze site traffic. Cookies are small text files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
These technologies help us:
- Make our site work correctly.
- Remember your preferences and settings.
- Understand how you use our service.
- Improve the functionality and performance of the site.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our online platform. For more detailed information about the cookies used and how to manage them, please refer to our Cookie Policy.
Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is entirely secure.
International Data Transfers
Information collected may be stored and processed in countries outside of the European Economic Area (EEA). If we transfer your personal data outside the EEA, we will ensure that appropriate safeguards are in place to protect your data, such as relying on adequacy decisions, standard contractual clauses, or other legally approved mechanisms.
Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate legal consent, we will take steps to delete that information.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or wish to exercise your data protection rights, you can contact the operator of this service.
